Vinted Users Express Frustration Over Sizing Updates
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
The popular resale platform has updated its size classifications for female and kids' apparel without notifying all shoppers about the modification.
Digital Channels Backlash
Countless users and merchants are posting online saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.
The company said the revised method more closely matches other platforms.
It has advised users to check their listings and update the measurements by hand where appropriate, causing user dissatisfaction.
Size Classification Changes
Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was formerly size 12 but is now a UK 16-18.
Shopper Accounts
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, located in Scotland, explained products she uploaded featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Necessary Adjustments
A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential following partial earnings loss," she explained.
Service Background
The platform boasts over 100 million users, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: last year, the service retracted a modification regarding delivery choices due to shopper criticism.